Privacy Policy

Privacy Policy

Introduction

Welcome to https://in-home-aide-la-paloma-texas.primarycareaid.com (hereafter referred to as “In-home aide La Paloma Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Services Act (UCPA)
  • Connecticut’s Connecticut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our website, including but not limited to:

  • Our online platform and associated applications.
  • Services and products offered through our website.
  • Interactions with users through various communication channels, such as emails, calls, and text messages.

Please note that this Privacy Policy does not cover third-party platforms or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This policy describes the ways in which we process personal data when:

  • You use our applications or services as an authorized user.
  • You visit any of our websites linked to this Privacy Statement.
  • You engage with us through communications, including newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect various types of personal data, which can include:

  • Account Information: Details related to your registration and account creation, such as usernames, passwords, and profile settings.
  • Payment Information: Data associated with your payment methods, including cardholder names, card numbers, expiration dates, and security codes.
  • Financial Information: Records of transactions, banking details, and other financial records.
  • Purchase Information: Details about products or services you’ve purchased from us, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Information about your physical location when using our location-based services.
  • Feedback: Comments, reviews, and responses provided by users regarding our products or services.
  • Social Media Information: Data obtained from social media platforms when you interact with us on these platforms.
  • Product Information: Details about the products or services you’ve shown interest in or purchased from us.

We collect this data through direct user input, interactions with our systems, and automated technologies during your use of our platform. We also receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

We utilize cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: These are essential for navigating our site and ensuring basic functions work correctly.
  • Preference Cookies: Cookies that remember user preferences, such as language settings or content customization.
  • Analytics Cookies: Used to analyze and track website performance, including metrics like page views and unique visitors.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing you to manage your cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the data is no longer needed, we will delete or anonymize it in a secure manner. Our retention periods are determined based on factors such as legal obligations, tax requirements, and the nature of the data being processed.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your data and information about how it is processed.
  • Request rectification or erasure of inaccurate or incomplete data.
  • Restrict or object to the processing of your data for specific purposes.
  • Data portability, allowing you to receive a copy of your data in a structured format.
  • Object to the use of your data based on legitimate interests or for direct marketing purposes.
  • File appeals or complaints with our privacy team and relevant regulatory authorities.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team using the information provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we protect your personal data.

Contact Information

For any privacy-related inquiries, requests for data access or deletion, or if you have any other concerns, please contact us:

We value your trust in protecting your personal information. This Privacy Policy was last updated on [insert date].